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Establishment of Grievance
cells
Grievance cells have been established in all districts under the
supervision of Assistant Director concerned and their phone numbers and
address have been published in print and electronic media for receiving
complaints and its immediate redressal. At Directorate
level, a help line has been established to monitor public
grievances/complaints promptly. The help line is being supervised by
Joint Director (Adm)
Food Civil Supplies and Consume Affairs
Kashmir and any person having any complaint can register the same during
working hours on the help line number 0194-2481276. The Directorate has
also installed a suggestion/complaint box in the complex. The citizens
can also deliver the same in written in the suggestion/complaint box
installed at the main entrance gate of the Directorate. The anonymous
suggestions are welcomed, whereas anonymous complaints are not
entertained. The box is being opened on day to day basis.
RTI
Details of facilities available to the citizens for obtaining
information.
The citizens desirous can seek information or redressal
of their complaints by approaching the Director in the Directorate or any
officer subordinate to him there under on any working day during working
hours. The citizens desirous to obtain any information relating to the
Department under the J&K Right to Information Act, 2009 can have the
same by approaching the concerned Assistant Public Information Officer of
the Department i.e. Assistant Director FCS&CAK of the District.
However, while seeking information under the Jammu and Kashmir Right to
Information Act, 2009, the citizens have to follow the prescribed
procedure which involves the deposition of the prescribed fee/making
application on the prescribed form as specified in Jammu & Kashmir
Right to Information Rules.
The public can contact the officers at the Directorate/Districts in
connection with their complaints/queries/suggestions as per the details
given in Annexure-“C’.
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1
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Joint Director
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Najwan Nazki
|
1942481276
|
2481276
|
9419478663
|
|
2
|
Dy. Director Supplies
|
Najwan Nazki
|
1942471106
|
2455214
|
9419478663
|
|
3
|
Dy. Director Central
|
Najwan Nazki
Additional charge D.D. Planning
|
|
|
9419478663
|
|
4
|
C.I. Rationing
|
|
|
|
|
|
5
|
A. D. Budgam
|
Iftikhar Ahmad
|
01951255073
|
|
9797850045
|
|
6
|
A. D. Supplies
|
Fayaz Ahmad
|
|
|
9469055897
|
|
7
|
A.D. North
|
Mohammad
Yousuf
|
01942475448
|
|
9797575639
|
|
8
|
A. D. South
|
Shohab Lateef
|
01942475062
|
|
9622222777
|
|
9
|
A. D. Stores
|
Mohammad Yousuf
Ganie
|
|
|
9797575639
|
|
10
|
A. D. Enforcement North
|
Fayaz Ahmad Additional
Charge
|
|
|
9469055897
|
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11
|
A. D. Kupwara
|
Wali
Mohammad
|
1955252789
|
|
7006741046
|
|
12
|
A. D. Ganderbal
|
Naseer Ahmad
|
1942416131
|
|
9906606336
|
|
13
|
A. D. Anantnag
|
Mudasir Ahmad
|
1932222951
|
|
9622604222
|
|
14
|
A. D. Baramulla
|
Tariq Ahmad
|
1952234218
|
|
9596053678
|
|
15
|
A. D. Shopian
|
Tajamul Yousuf
|
1933261952
|
|
7006961341
|
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16
|
A. D. Bandipora
|
Bilal Ahmad
|
1957226051
|
|
9419007121
|
|
17
|
A. D. Pulwama
|
Mushtaq Ahmad
|
1933241127
|
|
9906509335
|
|
18
|
A. D. Kulgam
|
Manzoor Ahmad
|
193126120
|
|
7006568053
|
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19
|
A. D. Mills
|
Fayaz Ahmad Shah
|
|
|
9469055897
|
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20
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A.D. Supplies
|
Fayaz Ahmad Shah Additional
Charge
|
|
|
9469055897
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Secretary to Government, FCS&CA
Department, has been nominated/ notified as First Appellate Authority in
respect of Joint Director Adm and Director
FCS&CA Deptt, Kashmir has been nominated/ notified as First Appellate
Authority in respect of Assistant Directors.
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